Child Maintenance Service: Finance

12 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

As more customers apply to the Child Maintenance Service (CMS) the demand for our service is increasing. To allow us to meet this demand and provide an efficient service we continuously look at...

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Social Security Benefits: Undocumented Migrants

12 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The department does not hold data on illegal migrants attempting to access welfare services. People who are in the UK illegally (that is to say people without a valid UK immigration status) are...

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Jobcentres: Shirebrook

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

To ensure DWP staff continue to work from, and deliver, our public facing services in a safe and secure environment, it has been necessary to close Shirebrook Jobcentre since September 2024 while...

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Mother and Baby Institutions Payment Scheme: Capital Disregard - [Christine Jardine in the Chair]

10 Jun 2025

Westminster Hall debates

I will happily take that request back to the Department; clearly, it is a matter for the relevant Minister. However, I can perhaps liaise with my hon. Friend the Member for Beckenham and Penge,...

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Mother and Baby Institutions Payment Scheme: Capital Disregard - [Christine Jardine in the Chair]

10 Jun 2025

Westminster Hall debates

I do not want to openly disagree with the hon. Lady, but I gently say that social security matters are devolved to the Northern Ireland Assembly, although of course it seeks alignment on issues...

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Mother and Baby Institutions Payment Scheme: Capital Disregard - [Christine Jardine in the Chair]

10 Jun 2025

Westminster Hall debates

I am going to disappoint the Liberal Democrat spokesperson, because I am unable to give her that assurance today. Conversations between the UK and Irish Governments, as well as conversations...

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Mother and Baby Institutions Payment Scheme: Capital Disregard - [Christine Jardine in the Chair]

10 Jun 2025

Westminster Hall debates

It is a pleasure to serve under your chairship this afternoon, Ms Jardine, and to do so in a debate on such an important and emotive subject. I thank my hon. Friend the Member for Beckenham and...

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Children: Maintenance

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The child maintenance calculation is designed to be fair for the paying parent, while ensuring they contribute a significant proportion of their income to support their children. A banding...

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Employment: Advisory Services

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The work coach role sits within the Government Operational Delivery profession and is graded at Executive Officer level. Work coaches have the opportunity to progress their careers both within...

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Employment: Advisory Services

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The table below shows the monthly number of full-time equivalent Work Coaches working in Jobcentres since July 2024: Month Work Coach Figure (FTE) Jul-24 16,780 Aug-24 16,850 ...

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Children: Maintenance

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

Parentage disputes can be raised at any point in the life cycle of a child maintenance case. If parentage is disputed before the initial maintenance calculation is made, the CMS will need to...

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Children: Maintenance

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

A Mandatory Reconsideration is where a parent has asked the Child Maintenance Service to reconsider a decision. It is a process that must be completed before the right to appeal to an independent...

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Department for Work and Pensions: Remote Working

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

Civil Service Heads of Departments across government have agreed that the Civil Service is best able to deliver for the people it serves by taking a consistent approach to in office working....

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Department for Work and Pensions: Flexible Working

10 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

DWP recognises the potential merits of flexible working and has experience over decades of offering and allowing a variety of flexibilities. Flexible working hours, compressed hours, part-time...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

A principle of The Child Maintenance Service (CMS) is to increase levels of cooperation between separated parents and encourage parents to meet their responsibilities to provide their children...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The primary goal of the Child Maintenance Service (CMS) is to ensure that children receive the financial support they are entitled to. To achieve this, the CMS collaborates with HMRC and Benefit...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

When a client is dissatisfied, The Child Maintenance Service (CMS) tries to resolve the issue as quickly as possible, without the need for a formal complaint. If the client remains dissatisfied,...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The Child Maintenance Service will do everything within its powers to make sure parents comply. Where parents fail to take responsibility for paying for their children, the CMS will not hesitate...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

The Child Maintenance Service (CMS) will do everything it can to address the nonpayment of child maintenance. Where payments have defaulted, we use our enforcement powers fairly and quickly to...

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Children: Maintenance

09 Jun 2025

Department for Work and Pensions

Andrew Western received a response to a question they put to the government

Since 2012 the Child Maintenance Service (CMS) has been an operational directorate of the Department for Work and Pensions. The operational costs of running the CMS are included within the...

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